Shipping policy
Shipping Policy
Last Updated: 9th June, 2026
Shipping Methods and Timeframes
The available shipping options and their estimated delivery timeframes are as follows:
Standard Shipping: Estimated delivery within 10 to 15 business days.*
Priority Shipping: Estimated delivery within 3 to 5 business days.*
Please note that delivery times may be affected by factors beyond our control, such as local holidays, customs processing, and unforeseen delays by the shipping carrier. Once your order has been dispatched, you will receive a confirmation email containing tracking information. Any delays would be notified via email directly via tracking system provided for the order.
* certain packages/products might not have tracking or priority shipping available due to area of service, government regulations or other such reasons.
Shipping Rates
Shipping rates for orders are calculated based on the shipping method chosen, the destination address, and the total weight or dimensions of the items in your cart. The exact shipping cost will be displayed during the checkout process before you finalise your order. Occasionally, we may offer promotions with free or discounted shipping for eligible orders.
Order Processing
We make every effort to process and dispatch orders promptly. Orders are usually processed within 3 to 4 business days from the date of purchase. If your order includes personalised or made-to-order items, processing times may vary and will be communicated on the product page.
Order Tracking
Once your order has been shipped, you will receive an email confirmation containing a tracking number and a link to track the status of your package. Please allow a short period for the tracking information to become active after you receive the email. Tracking mentioned here is not the same as shipment tracking that may or may not be available at the time of order placement subject to destination, third party shipping services limitations or other unforeseen restrictions.
Address Changes
If you need to modify your shipping address after placing an order, please contact our customer support team at customercare@futekigo.org as soon as possible(within processing period). While we will make every effort to accommodate address change requests, we cannot guarantee changes after the order has been processed for shipping.
Shipping Holidays
Our shipping operations are influenced by local holidays observed in India. During such times, processing and shipping times may be extended. Any information about shipping delays due to holidays will be communicated on our website.
For any further inquiries or concerns regarding our shipping policy, please feel free to reach out to our customer support team at customercare@futekigo.org .
Please note that FUTEKIGO ATELIER MANAGEMENT reserves the right to update or modify this shipping policy at any time without prior notice. Any revisions to the policy will be reflected on this page.